Privacy Policy

We are COSTA BUILDER LTDA – CNPJ: 24.617.596/0001-31 and we declare that we follow this privacy policy, everything provided by the General Data Protection Law (LGPD) – (Federal Law No. 13.709.2018), General Data Protection Regulation (GDPR), California Consumer Privacy Protection Act (CCPA), New York Stop Hacks and Enhance Electronic Data Security Law (NY SHIELD) and other data protection laws.
By accessing the Facility City website of COSTA BUILDER LTDA – CNPJ: 24.617.596/0001-31, you agree to comply with these terms of service, all laws and regulations and stipulate that you are responsible for compliance with all relevant local laws. If you do not agree to any of these terms, you are not permitted to use or access this website. The materials contained on this site are protected by applicable copyright and trademark laws.

Legal notice

The materials on the COSTA BUILDER LTDA – CNPJ: 24.617.596/0001-31 website are provided “as is”. COSTA BUILDER LTDA – CNPJ: 24.617.596/0001-31 makes no warranties, express or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the website or otherwise relating to such materials or on any sites linked to this site.

Welcome to the Facility City Privacy Policy page. Your privacy is very important to us. This Privacy Policy describes our policies and practices regarding the collection, use and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you.

This document explains how we collect, use and protect your information. If you have any questions or need more information, please contact us via https://facilitycity.com/us/contact/. This Privacy Policy should be read and interpreted in conjunction with Facility City’s General Terms and Conditions of Use, available at https://facilitycity.com/us/terms-of-use/. This Privacy Policy was created using the Privacy Policy Generator.

General information for users

Facility City aims to share financial information with its users, making knowledge accessible to all. Users can browse the Facility City website without having to register first.

Facility City adheres to international security standards and protocols for data storage, protection, privacy, and transmission, emphasizing that no method of data storage, protection, privacy, or transmission is 100% secure and impenetrable.

Facility City adopts practices and technologies that are constantly reviewed and improved in accordance with technical and regulatory progress, national and international. When we talk about protection, we mean any unauthorized access, use, alteration, disclosure or destruction of your data. To prevent this from happening, we invest in measures that include encrypted communications, access controls, adherence to secure software development, internal compliance policies, and risk accountability and mitigation measures that ensure data security throughout its lifecycle. User data is also stored in secure, reputable and internationally recognized databases.

1. Consent

By accessing and using Facility City, you confirm that you have read and understand the terms of this Privacy Policy and consent to the collection, use and storage of your information as described. Your consent is essential for providing efficient and personally tailored services to you.

This Privacy Policy applies solely to activities conducted online at Facility City and applies only to information collected through our website. It does not cover any information that may be obtained through other means or external sources, including other online platforms and offline data collection.

If you do not agree to the terms described here, we recommend that you stop using the site. Otherwise, your browsing and interaction with the site indicates full acceptance of our Privacy Policy.

2. Information we collect

  • Personal Information:  We may collect personal information such as your name, email address, and phone number when you communicate directly with us or create an account.
  • Browsing Data:  We collect information about the device and browser used to access the site, including IP address, browser type, and pages visited. This information helps us analyze trends and improve our services.

Usage data from our platform

  • Interactions with the platform;
  • Date and time of sending the information;
  • Demographic information;
  • URL information;
  • Cookie information;
  • Specifications;
  • Device type and attributes;
  • Type of connection to the computer network;
  • Language;
  • browser;
  • Operating system.

Usage data

Usage Data is collected automatically when you use the Service. It may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service using or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you are using, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you are using, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends each time you visit our Service or when you access the Service via or through a mobile device.

You have the right to delete or ask us to help delete personal data we have collected about you. Our service may give you the ability to delete certain information about yourself within the service.

You can update, change or delete your information at any time by logging into your account, if you have one, and visiting the account settings section, which allows you to manage your personal information. You can also contact us to request access, correction or deletion of any personal information you have provided to us. Please note, however, that we may need to retain certain information if we have a legal obligation or basis to do so.

3. How we use your data

The collected data is used for:

  • Site management and maintenance
  • Personalize the user experience
  • Develop new features and improve existing ones
  • Direct communication for support and promotional information
  • Fraud prevention and detection

The security of your personal information is important to us, but please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Retention of your personal data

Your personal data will only be retained for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when such data is used to enhance the security or functionality of Our Service, or when we are legally required to retain such data for a longer period of time.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. Security and storage of collected personal data

We are always committed to the safe storage of all personal data collected from our users. This storage is carried out nationwide, in accordance with all applicable laws on the subject.
In addition, Facility City strives to adopt and always update techniques to protect personal data collected through our platform, in order to prevent unauthorized access, loss, fraud, etc. or any inappropriate form of data processing.

However, there is no 100% secure platform, therefore we cannot fully guarantee the security and privacy of all collected data. If you have any doubts or concerns that your data is at risk, please contact us through our service channels to receive our support.
The personal data collected will be kept as long as the user is active on our platform. After this stage, we may retain your data provided to us for the necessary period, in accordance with applicable legislation, to carry out audits, in accordance with legal requirements, regulations, etc.

5. Who we may share the collected data with

To perform all services provided for in this Privacy Policy, it is necessary for us to share the data we collect with employees and/or partner and/or contract companies on some occasions.

5.1  – Employees, service providers and branches: In order to provide our services with the utmost dedication, we need the support of our employees in the various sectors that process the personal data we collect. In addition, when performing any action on the website, when necessary, it will be shared with employees and/or service providers and our branches, so that they can provide service, scheduling and other necessary services.

5.2 – Judicial, state and/or police authorities: Facility City has access to cooperation with authorities in our country, complying with legal or regulatory obligations that apply to it, providing personal data of platform users to these authorities in the event of a court order or administrative request.

5.3 – Marketing and remarketing operators: User data collected through the use of our websites may be processed in the marketing and remarketing operations of Facility City and its companies or by third parties contracted for this purpose.

5.4 – Potential buyers: In the event of transactions and/or corporate changes, we may share collected personal information with third-party companies, regardless of whether this negotiation involves all or part of Facility City.

5.5  – Other Forms: We may share the collected data in other ways, provided that this method requires the consent of the new user to ensure appropriateness.

6. Use of cookies

Facility City uses cookies to store information, including visitor preferences, pages visited, and to optimize the user experience.

Disabling cookies:  You can disable cookies in your browser settings. For detailed instructions, please visit your browser’s website.

We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

  • Cookies or browser cookies:  A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies.
  • Web beacons:  Certain parts of our service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the company, for example, to count users who have visited these pages or opened emails and for other website-related statistics (for example, to record the popularity of a particular section and to check the integrity of systems and servers).

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you are offline, while session cookies are deleted as soon as you close your web browser.

We use session and persistent cookies for the purposes listed below:

  • Necessary/essential cookies
    These cookies are essential to provide you with the services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.
  • Functional cookies
    These allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personalized experience and avoid having to re-enter your settings each time you use the website.

For more general information about cookies, see “  What are cookies  ”.

7. Third-party advertising

Our site displays ads from advertising partners, who may use cookies, JavaScript, and web beacons to personalize ads based on your visits. Curiosity’s current privacy policy does not apply to third-party websites, and we encourage you to review the privacy policies of those partners to understand their practices. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

8. User cancellation option

We respect your right to control how your information is used, especially in relation to personalized ads displayed on Current Curiosity. If you want to opt out of ad personalization based on your interests and browsing history, we provide options to manage this setting.

To disable personalized ads, visit the following links:

9. Rights of the holder of collected personal data

In accordance with applicable legislation, Facility City gives priority to guaranteeing all its users the following rights:

9.1  – confirmation of the existence of processing;
9.2  – access to data;
9.3  – correction of incomplete, inaccurate or outdated data;
9.4  – anonymization, blocking or deletion of unnecessary, excessive data or data processed in violation of the provisions of this Act;
9.5  – portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, respecting business and industrial secrets;
9.6  – deletion of personal data processed with the consent of the data subject;
9.7  – data on public and private entities with which the controller has shared the data;
9.8  – information on the possibility of not giving consent and the consequences of refusal;
9.9  – withdrawal of consent.

10. Privacy rights

  • CCPA: California users can request information about the data collected and request the deletion of their personal information.
  • GDPR: Users have the right to access, rectify, erase or restrict the use of their personal data, as well as to transfer their data to another organization. To exercise any of these rights, please contact us.

11. Protection of minors

We do not knowingly collect personal information from children under the age of 13. If you believe that your child has provided information on our website, please contact us immediately. If we become aware that we have collected personal information from anyone under the age of 13 without verifying parental consent, we will take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your state requires parental consent, we may require parental consent before collecting and using that information.